Shipping Policy
Last updated: April 2026
We want every Neelothi piece to reach you safely and on time. Here is everything you need to know about our shipping process.
Processing & Dispatch
All orders are processed and dispatched within 1–2 business days after successful payment confirmation.
Delivery Timeline
Standard delivery typically takes 4–7 business days after dispatch. Timelines may vary due to location, courier delays, weather conditions, holidays, or festival periods.
Shipping Charges
Shipping charges, if applicable, are shown clearly at checkout before payment.
Order Tracking
Once your order is shipped, tracking details will be shared via WhatsApp and/or email.
Courier Delays
Neelothi is not responsible for delays caused by courier partners, but we will do our best to support you with updates when needed.
Questions about shipping? Contact support@theneelothi.com
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