Privacy Policy

Last updated: April 2026

At Neelothi, we value your trust and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and how we keep it safe.

1. Information We Collect

Personal details: Name, phone number, email address, and shipping address
Payment details: Payments are processed securely through third-party gateways. We do not store debit card, credit card, or UPI details on our servers.

2. How We Use Your Information

To process and fulfill orders
To communicate order updates, shipping details, and support responses
To provide customer support
To send offers or updates only if you have opted in

3. Data Protection

Your personal information is kept confidential and secure. We do not sell, rent, or trade your information to third parties.

4. Limited Third-Party Sharing

We may share limited information only with parties necessary to fulfill your order, such as courier partners and payment gateways.

5. Cookies

Our website may use cookies to improve your browsing experience. These help with site functionality and do not directly collect sensitive payment information.